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Manda Audio

FAQ and Troubleshooting

  • Why free?
  • When the plugin was released the first time it was not free. After several years of successful sales, we ran into a set of personal circumstances, that made it impossible for us to support the software as fully as it deserved. Because of that, we made the difficult decision to release it for free.
    Now that we are back and dedicated to the plugin full time again, we have decided to keep it free. Every donation we receive, no matter how small, keeps this project alive and may help us to provide some updates and upgrades in the future.
  • I am completely new to recording and I don't have a host/DAW yet to run the plugin on (only for beginners).
  • Word definition:
    DAW = Digital Audio Workstation = Audio editing/recording software

    If you are new to recording and haven't chosen one of the many DAWs yet, we recommend to try out Reaper, which can be downloaded here.

    Reaper has an unlimited "Evaluation Mode", which means you can use it for free with all features, even without purchasing a license. This makes it the perfect DAW for beginners.

    As soon as you installed Reaper, you can click here to see a video showing the installation and usage of the plugin inside Reaper.
  • How do I install on Windows?
  • Look at the Preferences Menu of your recording software / DAW and find out where your VST folder is located on your system, if you don't already know.

    Open the downloaded zip file and copy both of these files:

    MT-PowerDrumKit.dll

    and

    MT-PowerDrumKit-Content.pdk

    into your VST plugins folder.

    Restart your recording software. You may need to RE-SCAN your plugins folder from inside your recording software.

    If the plugin doesn't show up in your DAW, click HERE, then scroll down and follow the yellow arrow.
  • How do I install on a Mac?


  • 1) Download and unzip the file.

    2) Right-click on the .mpkg file and select open.

    3) Follow the instructions.

    If the plugin doesn't show up in your DAW, click HERE, then scroll down and follow the yellow arrow.
  • 32 or 64 bit? Which do I need?
  • (This is important only for Windows users, because on Mac, both 32 and 64 bit versions are installed automatically at the same time.)

    32-bit software can only use a maximum of 4 GB of RAM, while a 64 bit system can use a nearly unlimited amount. To take advantage of this, you must be using both a 64-bit OS (operating system), AND a 64-bit DAW / recording software together with a 64-bit plugin.

    If you don't know whether your recording software is 32 or 64 bit, please check the "About" link inside your software. Usually it can be found under "Help" in your software's main menu. Somewhere there the information should appear.

    Keep in mind that 64 bit is also sometimes called x64
    and 32 bit is sometimes called x86.
  • VST or Audio Units? Which do I need?
  • This is important only for Mac users, because Windows doesn't support Audio Units, but only VST format.

    Please select the DAW you are using to find out whether you need the VST or AUDIO UNITS version.
  • What is the drum map for and how do I use it?


  • The drum map (some DAWs also call it note names or pitch names) is a seperate file, which comes together with a drum instrument and can be imported into the DAW. It will allow the DAW to display the actual drum names (Kick, Snare, etc.) in the MIDI editor instead of just the blank piano roll keys. This makes drum programming much more convenient. Check the following instructions to see what it looks like and how to import the drum map into your DAW:

    See instructions for...

    Reaper

    Cubase

    Studio One
  • I am using Studio One and the plugin doesn't show up.
  • At first you need to check whether you have the Pro or Artist version of Studio One.

    Unfortunately, the Artist version of Studio One doesn‘t support 3rd party plugins, unless you install the following add-on from Presonus:
    VST and AU Support Add-on for Studio One Artist

    If you are new to recording in general and not already very used to Studio One and also not willing to buy the add-on mentioned above, we recommend to try out the audio software Reaper, which can be downloaded here.

    Reaper has an unlimited "Evalution Mode", which means you can use it for free with all features, even without purchasing a license. This makes it the perfect DAW for beginners.

    As soon as you installed Reaper, you can click here to see a video showing the installation and usage of the plugin inside Reaper.
  • The plugin doesn't show up in my DAW (Mac or Windows)
  • Mac:

    Note: On a Mac the plugin runs only on Intel processors. All Macs of the past 10 years were equipped with an Intel processor. You can check your device by clicking on the top left Apple icon and select "About this Mac".

    Some users reported that restarting the Mac after installing the plugin helped the DAW to scan and recognize the plugin.

    Windows:

    Some DAW software simply don't support VST instruments. They support VST effects, but not instruments. Examples of such unsupported DAWs are:

    - Adobe Audition
    - Audacity

    If you are completely new to audio recording and haven't chosen a DAW yet which supports VST instruments, click HERE and follow the yellow arrow.


    For those who already have a DAW which supports VST instruments:

    Make sure to copy both plugin files into the VST folder which is set in the preferences of your DAW. Also, click the "Re-scan" button if your DAW offers you that. This will re-scan all plugin folders and help to recognize new installed plugins.

    A common mistake is to download and install the wrong "bit" version of the plugin. As you will notice, there is 32 bit and 64 bit available. Depending on the combination of your operating system and your DAW, you have to select the correct one, otherwise the plugin won't show up.

    Note: A 32 bit software can also run on a 64 bit Windows version, therefore having a 64 bit operating system doesn't necessarily mean that your DAW is also installed as 64 bit. Some older DAWs, like Cubase 5 for instance, were almost only available in 32 bit, but do run on a 64 bit Windows version. Though they need the 32 bit version of the plugin.

    If your DAW is installed in the folder Program Files (x86) (with that (x86) at the end), it is a strong indication that it is a 32 bit application, for which you would need the 32 bit plugin version.

    If your DAW is installed in the folder Program Files (without (x86)) chances are that it is 64 bit.

    Also, taking a look at the about page of your DAW (usually found in Help —> About) will most likely tell you whether it is a 64 bit application.

    Here are video guides which show the installation process of the plugin for some common DAWs:

    See video guide for...

    Cubase 9 or 9.5

    Cubase 5 - 8

    Reaper

    Studio One 3 or 4

    LMMS
  • Drag-and-Drop is not working.
  • This problem usually occurs only for some users who have a Windows user name containing non-standard Western characters. Like for instance, Asian or French names. There is a simple solution for that though.

    (Please let us know if your Windows user name does NOT contain such special characters, and the drag-and-drop problem occurs anyhow! The suggested solution below might work for you anyway.)

    The reason for the bug is as follows:

    In order to perform the drag-and-drop of a MIDI groove or fill, the plugin saves a temporary MIDI file called mtpdk.mid in the Documents folder.

    For some reasons, due to Windows updates, the file cannot be accessed by the plugin if the Windows user name contains special characters (the Documents folder is located inside the Users/[username] folder).

    Solution:

    At first, please make sure that you have at least the plugin version 2.0.4 installed, as this fix doesn't work with older versions. If you are not sure, click on the little question mark in the bottom right corner of the plugin to display the version number.

    Now for a quick fix, simply create a folder directly on your C:\ drive and call it MTPDK. So the path is C:\MTPDK\

    That's it! The plugin will now automatically use this folder for the temporary drag-and-drop file. Don't worry - this file is only a few Kilobytes large and will replace itself with every drop. It will not create any junk data.

    If this doesn't help to fix the drag-and-drop problem, please let us know by using the contact form on this page.
  • I get the error message: The content file is missing!
  • Make sure to copy both files MT-PowerDrumKit.dll and MT-PowerDrumKit-Content.pdk into the same folder.

    Search all your VST folders and subfolders for another copy of the plugin. Delete it if you find any other copy. Within all VST folders and subfolders there must be only one single instance of the plugin installed, otherwise the DAW could happen to load the one which doesn't have the Content file on its side, which will cause the error message.


    If you followed the previous instructions and the error message still appears, the following guide could help to solve the problem:

    In some rare cases, if you have special non-English characters in your Windows user name (like Asian or French characters) and your VST plugins folder happens to be installed within your Users folder (for instance on the Desktop or in the Documents folder), then you should consider moving your plugins folder to another place on your hard drive. Make sure that the path doesn't have any non-English characters.

    Here is a simple suggestion:

    1) Create a new folder directly on your C: or D: drive, like: C:\VstPlugins\

    2) Move all your plugins from your old VST folder to this new created one (close your DAW beforehand).

    3) Go into your DAWs preferences and add the new plugins folder or change it to the new one. Hit re-scan if available.

    Although we are working on a solution to fix this bug in the plugin, we strongly recommend in general to not place your VST folder on the Desktop or in the Documents folder. They both are actually located within the Users folder. Having your plugins installed in the Users folder will put them to risk of data loss in case something goes wrong with Windows.
  • It doesn't work with GarageBand and the new Mac OS X High Sierra.
  • If you updated your Mac OS X to High Sierra, you might have problems with opening the plugin in GarageBand. This doesn't affect only the MT Power Drum Kit, but also any other 3rd party plugin. The error message says:

    "The Audio Unit XXX could not be loaded for your project, and may need to be updated. Contact the manufacturer for an updated version or further assistance."

    Until Apple comes up with an update to fix this problem, you can try a workaround which is described here on this website.

    A second possible solution:
    If you can get your hands on a Logic version, you will be able to open your GarageBand projects there and all the plugins still work with the new High Sierra update. You should try the workaround from the link above at first though.

    Update: Apple has released an OSX Update in the meantime resolving this issue. Please look into that if you haven't already.
  • The plugin is crashing when I start it.
  • This happens on some Windows systems when the VstPlugins folder is located on the Desktop, in the Documents folder or in another subfolder of "Users". In this case, please move your VST folder to a location on your hard disc outside of the Desktop and "Users" folder OR simply add a new additional VST folder in your DAW, which is located outside of Users or Desktop and place the plugin there. Restart your DAW or rescan the plugins folders.

    It is only a small bug which can be worked around as just explained. However, we are working on this to be fixed in the next update. Most people don't have their VstPlugins folder on the desktop or in the Users folder anyway.
  • The user interface i.e. the plugin window is empty.
  • If your DAW software finds the plugin and is able to load it, but the plugin window is empty and has no user interface, the following two solutions might be helpful.

    This happens in some rare cases on Windows systems, mostly on laptops with two graphics chips inside (for instance an AMD or NVIDIA high-performance chip plus a more energy efficient Intel graphics chip). You might not even be aware of having two graphics chips inside your laptop, because they are both connected to the same screen and video / HDMI outputs. Also, they operate in a similar way and the switches between them are made seamlessly by the system. You will find out whether or not you have such a hybrid system by following the steps in solution 1 or by checking your Windows device manager (Right-click on the Windows Start buttonDevice Manager).


    Solution 1:

    Forcing your audio host software / DAW to use a particular graphics chip, instead of letting the system choose which one to use, solves the problem in most cases.

    Instructions for this process can be found here:

    Windows - Instructions for changing the graphics chip for a program.


    Solution 2:

    Please do not attempt this second solution before you have tried solution 1 first. It uses an experimental UI engine, which does not use the GPU at all, in order to show the UI.

    If solution 1 fails, you can download and install the following special edited version of the plugin. As already mentioned, it has a changed UI engine, which doesn‘t use the GPU at all for rendering the UI. The drawback of this solution is a slightly decreased reaction of the UI in comparison to the normal version, but it is usable and will most likely solve the UI Problem. Again: Do not try this before attempting to solve the problem with the aforementioned Solution 1!

    The download contains only the changed .dll file of the plugin. You have to use the "Content" file of the normal version you downloaded previously.

    Download 64 bit plugin for Windows

    Download 32 bit plugin for Windows
  • I’ve already donated / paid and I need a new key!
  • If you already made a donation or purchased the plugin in the past, when it wasn't free yet, your email address should already be in our database.
    In this case go to the KEY GENERATOR and follow the instructions.

Ableton Live
This program on a Mac supports both, VST and Audio Units format.
We recommend the VST version because of its MIDI OUT feature.
Cubase
For this program you need the VST version of the plugin.
Digital Performer
This program on a Mac supports both, VST and Audio Units format.
We recommend the VST version because of its MIDI OUT feature.
FL Studio
For this program you need the VST version of the plugin.
GarageBand
For this program you need the Audio Units version of the plugin.
Logic
For this program you need the Audio Units version of the plugin.
Mixcraft
For this program you need the VST version of the plugin.
Nuendo
For this program you need the VST version of the plugin.
Pro Tools
This program does not support Audio Units or VST format.

You cannot run this plugin in Pro Tools.
Reaper
This program on a Mac supports both, VST and Audio Units format.
We recommend the VST version because of its MIDI OUT feature.
Samplitude
For this program you need the VST version of the plugin.
Sonar
For this program you need the VST version of the plugin.
Studio One
This program on a Mac supports both, VST and Audio Units format.
We recommend the VST version because of its MIDI OUT feature.
Tracktion
This program on a Mac supports both, VST and Audio Units format.
We recommend the VST version because of its MIDI OUT feature.

Contact

First check the FAQ on the left side. If you don’t find a solution there, please contact us for any questions concerning the plugin’s installation or features and usage.

Name:

E-Mail:

Country:

Your operating system (Windows / Mac):

DAW / recording software you use:

Message / questions: